Privacy Policy

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Privacy Policy for Morton Lawn & Landscapes

Effective Date: May 11, 2026

At Morton Lawn & Landscapes, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you contact us for landscaping and hardscaping services.

1. Information We Collect

When you contact our office via phone or text, or interact with our automated scheduling assistants, we collect personal information you provide, including:

• Name and Service Address

• Phone Number and Email Address

• Specific details regarding your landscaping or hardscaping project needs

2. How We Use Your Information

We use the information collected to:

• Schedule consultations and provide professional project estimates.

• Process service-related payments, including estimate and consultation fees.

• Send project updates, arrival notifications, and invoices via SMS and email.

• Improve our service quality through automated call transcription and analysis.

3. Third-Party Sharing & SMS Data

Morton Lawn & Landscapes does not sell, rent, or lease your personal information to third parties.

• No Sharing for Marketing: Mobile information and SMS opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes.

• Operational Sharing: We only share your data with trusted service providers (such as our business management software and payment processors) strictly to facilitate the services you have requested.

4. SMS Disclosure & Opt-Out

By providing your phone number and reaching out for a quote, you consent to receive text messages from Morton Lawn & Landscapes regarding your service requests.

• Message frequency varies based on your project status. Message and data rates may apply.

• Opt-Out: You can unsubscribe from text communications at any time by replying "STOP" to any message you receive from us. For help, reply "HELP".

5. Data Security

We implement industry-standard security measures to protect your data. All call records, transcripts, and personal details used for scheduling are stored securely within our business management systems.